|
|
Order by Related
- New Release
- Rate
Results in Title For desk
 | Call Ticket Application: Home Run Help Desk Express for Microsoft Access 2000. The same as the Home Run Help Desk full-edition software but with only the features you need to track your call tickets. Home Run Help Desk Express is written in Microsoft Access. It can help you get more organized, track incoming calls, reuse call solutions and boost customer service. Free trial download. .. |
|
 | Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile.
Sinergia's business logic is implemented using Windows Workflow Foundation. ..
|
|
 | The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. .. |
|
 | Virtual Desktop is a desktop manager to create many virtual desktops and switch among them. It provide you three methods to switch among desktops: switching window, shortcuts and hotkeys. Skin, adjusting time and many features are configurable. ..
|
|
| Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. .. |
|
| ADing Desk gives to you EASY AND INSTANT access to your desktop! Don't minimize windows ANYMORE! With a click of the mouse you can start any program you want! ..
|
|
 | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives .. |
|
| Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the full ITIL based service management system. .. |
|
 | A Multi-user Windows Help Desk application that provides a suite of integrated tools for managing a technical support department. Includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface. The work order management system tracks all work requests and support issues, from computer errors and user-requested enhancements, to hardware and network upgrades. Each work order has separate problem and resolution fields. It's easy to attach screenshots, files, or documents to any work order, and assign it to a specific technician. Due dates are assigned, and status notifications are emailed automatically. The equipment information system makes it easy to maintain an inventory for tax, maintenance, security, and insurance purposes. You can record the make, model, purchase date, purchase order number, price, vendor, and warranty information for all of your hardware. For computer equipment, you can also track operating system, memory, drive information, IP address and more. The application automatically attaches equipment information to work orders, allowing technicians to see the repair and maintenance history of each piece of hardware. The system includes comprehensive searching, browsing, and reporting facilities that allow you to view complete equipment work history, or track down a particular machine. The scheduler lets you create a shared calendar and schedule repairs, network upgrades, and staff meetings. You can even send automatic email notifications of scheduled events. The application contains more than 80 pre-defined reports and charts to keep you informed about work order status and inventory. TSC2 Help Desk includes a web interface module that allows users to view and submit work requests over the Internet or intranet. There is also a network audit utility that lets you easily compile and import workstation information. .. |
|
 | Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. .. |
|
Results in Description For desk
| Desk-Link is a real-time collaboration ActiveX toolkit that allows developers to build robust PC remote control application in a matter of minutes. In addition to its ease of use, Desk-Link provides advanced user management features, password protection, RC6?Block Cipher encryption of the data, file transfer from the Server to the Client.Desk-Link consists of one Server and one Client ActiveX that communicate with each other over TCP/IP .. |
|
| This FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks...
|
|
| Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems... |
|
| Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services...
|
|
| Call Ticket Application: Home Run Help Desk Express for Microsoft Access 2000. The same as the Home Run Help Desk full-edition software but with only the features you need to track your call tickets. Home Run Help Desk Express is written in Microsoft Access. It can help you get more organized, track incoming calls, reuse call solutions and boost customer service. Free trial download. .. |
|
 | All 5000 Calendar Refills fit into Letter Desk Planning System, Desk Planner, Personal Organizer, Loose Leaf File Binders. Its fast, easy to use and compatible with all printer types and stationery already being used in your office. 5000+ Templates...
|
|
 | Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.
With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special exercise plan for you, is at the core of Desk Doctor. The program is the brainchild of Dr Russ Hornstein, a specialist in musculoskeletal disorders who is also an expert in clinical reasoning. Desk Doctor draws on his crucial know-how to give you a personal treatment plan that is much more effective than any other desk-based system.
Desk Doctor is the only software that gives you a personalised exercise program to focus on the critical areas, where your body is most at risk from strain. Targeted exercises (Desk Doctor has over 100 for the upper body) are vital in helping you avoid developing debilitating RSI.
Desk Doctor knows when you should next exercise. It monitors your computer activity and calculates a Health Score, which is displayed on your screen. Typing and using the mouse decrease your Health Score; taking short breaks and doing Desk Doctor exercises increase it. A low Health Score indicates a higher risk of getting RSI, it is your job to do the exercises to keep the Score up. There are no fixed times when you need to do an exercise; you can take a longer break and do several in succession to top up your Health Score when convenient. This way Desk Doctor lets you fit your RSI prevention and rehabilitation management into your work schedule, minimising intrusion. By keeping a good average Health Score you help maintain your musculoskeletal health.
Exercises are presented in high-quality video and performed by a professional exercise coach... |
|
 | Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them... |
|
 | Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time... |
|
| Aegis Service Desk is an ITIL based service management system.
Aegis Service Desk focuses on providing high quality services with a particular focus on Customer relationships. This means that the IT organization should provide whatever is agreed with Customers, which implies a strong relationship between the IT organization and their Customers and partners.
Aegis Service Desk delivers cost and process efficiencies through best practice standards.
Aegis Service Desk fully supports the ITIL standard within an IT service environment. Comprehensive service management processes are fully integrated in the single application, ensuring seamless workflow between processes.
The following ITIL processes are fully integrated:
Incident Management
Problem Management
Change Management
Configuration Management
Service Level Management
A full Client Management system is also included... |
|
Results in Tags For desk
| The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies... |
|
 | Desk Doctor detects, prevents and rehabilitates RSI at your desk. First the program takes you through on-screen medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy..
|
|
 | Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: ?· Problem Management and Incident Management ?· Change Management ?· Knowledge Management.. |
|
 | A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included...
|
|
| Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It is suitable for any business, big or small, and has many advanced security features... |
|
 | VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk's clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment regardless of how complex or straightforward your IT business rules may be.
--------------------------------------
Our Help Desk features include:
- Automatic Escalation
- Fully Integrated Service Level Agreements
- Dynamic Knowledge Base
- Asset & Inventory Management
- Child Tickets
- Task Assignment
- Custom Client Surveys
- Extensive Reporting and Charting
- Separate End User and Analyst Interface
- Detailed Analyst Time Tracking and Work History
- Notes and Web enabled for remote help desk access
- Easy Install & Extremely Competitive Price Package
- Self Help
- Quick Access..
|
|
 | Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access... |
|
 | InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs... |
|
| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives.. |
|
 | Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc.. |
|
Related search : esk doctorhealth score,doctor desk doctordesk doctor deskmanagement ,srm help desk,centre call centreservice desk,service level agreements,public folder helpdesk,incident managementpolar help,polar help deskdesk polar help,bridgetrak help deskOrder by Related
- New Release
- Rate
help desk management -
desk partitions -
polar help desk -
help desk for iis -
desk mates -
|
|
